Frequently Asked Questions

We offer same-day and next-day appointments throughout Auburn, Opelika, and Lee County, Monday through Saturday. For emergency situations like broken springs or a door stuck open, we do our best to respond within a few hours.

Yes. We provide free on-site estimates for new garage door installations. For repair calls, we charge a diagnostic fee that is applied toward the cost of the repair if you choose to move forward with the work.

Red Clay Garage Services serves Auburn, Opelika, Smiths Station, Phenix City, and communities throughout Lee County, Alabama. If you are unsure whether you are in our service area, give us a call and we will let you know.

We install garage doors from a range of trusted manufacturers and can help you select the right door based on your style preferences, insulation needs, and budget. We work with steel, aluminum, and wood composite doors in a variety of panel designs.

Most common repairs, including spring replacements, roller swaps, and opener fixes, are completed in one to two hours. Larger jobs like full door or opener installations typically take three to four hours. We carry common parts on our truck so most repairs are finished in a single visit.

Repair costs vary depending on the issue. Minor adjustments and roller replacements start around $89, while spring replacements typically start at $149. We always provide an upfront quote before starting any work so there are no surprises.

Yes. If your garage door is stuck open, a spring has broken, or you have a security concern, call us at (850) 591-8939. We prioritize emergency calls and do our best to respond the same day, including Saturdays.

Yes. All of our repair work and installations come with a workmanship warranty. Parts we install carry the manufacturer warranty, which varies by component. We stand behind our work and will come back if something is not right.

We understand that a new garage door is a significant investment. Contact us to discuss payment options for larger projects. We are happy to work with you to find a solution that fits your budget.

Our primary focus is residential garage door service in the Auburn and Opelika area. For light commercial doors such as small warehouse roll-ups or office suite garage doors, give us a call to discuss your needs and we will let you know if we can help.

No. Garage door springs are under extreme tension and can cause serious injury or death if handled improperly. Spring replacement should always be performed by a trained technician with the proper tools. Please call a professional for any spring-related issues.

We service and install openers from all major brands, including LiftMaster, Chamberlain, Genie, and Craftsman. Whether you need a repair on your existing unit or want to upgrade to a new smart-enabled opener, we can help.

You can schedule an appointment by calling us at (850) 591-8939, filling out the contact form on our website, or sending us a message through Facebook or Nextdoor. We respond to all inquiries promptly, usually within a few hours.

Homeowner's insurance may cover garage door damage caused by events like storms, vehicle impacts, or vandalism, depending on your policy. We can provide documentation and itemized invoices to help you file a claim with your insurance provider.

We recommend a professional tune-up at least once a year. Annual maintenance keeps your springs, rollers, and opener in good condition, extends the life of your system, and helps you catch small issues before they become costly repairs.