Frequently Asked Questions
Straight answers, no runaround.
Common questions about our garage door services. If you don't see yours here, give us a call and we'll answer it.
We offer same-day and next-day appointments throughout Auburn, Opelika, and Lee County, seven days a week. For emergency situations like broken springs or a door stuck open, we do our best to respond within a few hours.
New-door quotes are free, wherever we go. Repairs start with a diagnostic visit priced by drive time from our Auburn base: $75 within about 30 minutes of Auburn, $125 for a 30 to 60 minute drive, and $175 past an hour. That fee is credited toward your repair when we do the work. Want a number before anyone drives out? Text a photo of your door and springs to (256) RED-CLAY. We’ll text back a price range before we drive out.
Not a separate one. The diagnostic visit is priced by drive time from our Auburn base, and that is the whole travel charge. Under 30 minutes is $75, which covers Auburn, Opelika, Beauregard, Loachapoka, Waverly, Notasulga, and most of Lee County. A 30 to 60 minute drive is $125, which covers Smiths Station, Salem, Valley, Tallassee, Dadeville, and Camp Hill. Over an hour is $175, which covers Phenix City, Alexander City, and the Lake Martin area. Past about 90 minutes of drive time, we quote the visit case by case before you book. Whatever the number, it comes off your repair if you go ahead with the work that visit, and new-door estimates are free wherever we go.
Red Clay Garage Services serves Auburn, Opelika, Smiths Station, Phenix City, and communities throughout Lee County, Alabama. The diagnostic visit is priced by drive time from our Auburn base, so you know the number before you book no matter where you are. If you are unsure whether we reach you, give us a call and we will let you know.
We install garage doors from a range of trusted manufacturers and can help you select the right door based on your style preferences, insulation needs, and budget. We work with steel, aluminum, and wood composite doors in a variety of panel designs.
Most common repairs, including spring replacements, roller swaps, and opener fixes, are completed in one to two hours. Larger jobs like full door or opener installations typically take three to four hours. We carry common parts on our truck so most repairs are finished in a single visit.
Repair costs vary depending on the issue. Most common repairs land in the low hundreds, a single torsion spring runs around $300, and a new opener installed ranges from a few hundred dollars up to around fifteen hundred for the top-tier model. Every repair visit starts with a diagnostic, $75 in the Auburn-Opelika area and priced by drive time farther out, credited toward your repair if you move forward. Because every door is different, we give you an exact quote on-site before any work starts. So you always know the number before we begin.
We price springs by size. Both springs, installed: $389 for standard springs (most single-car doors and standard double doors), $499 for heavy springs (most insulated double doors), and $699 for extra-heavy springs (wood, oversized, or very heavy doors). If your springs run along the tracks, we don’t replace those. We convert the door to torsion springs: $799 for most doors, $899 to $1,099 for heavier doors, by spring size. The full table is on our spring replacement page. For your exact number, text a photo of your door and springs to (256) RED-CLAY. We’ll text back a price range before we drive out.
Not without asking you first. Text us a photo of your door and springs before we come out and we’ll give you your number. If we find something you didn’t show us, we show you a photo and ask before doing anything. A few things can change a spring price: a drive past the Auburn-Opelika area, low headroom above the door, a packed garage that is hard to work in, or special-order spring sizes we don’t carry. If one of them applies, you hear about it before we start.
Yes. If your garage door is stuck open, a spring has broken, or you have a security concern, call us at (256) RED-CLAY. We prioritize emergency calls and do our best to respond the same day, including Saturdays.
Yes. All of our repair work and installations come with a workmanship warranty. Parts we install carry the manufacturer warranty, which varies by component. We stand behind our work and will come back if something is not right.
Our primary focus is residential garage door service in the Auburn and Opelika area. For light commercial doors such as small warehouse roll-ups or office suite garage doors, give us a call to discuss your needs and we will let you know if we can help.
No. Garage door springs are under extreme tension and can cause serious injury or death if handled improperly. Spring replacement should always be performed by a trained technician with the proper tools. Please call a professional for any spring-related issues.
We service and install openers from all major brands, including LiftMaster, Chamberlain, Genie, and Craftsman. Whether you need a repair on your existing unit or want to upgrade to a new smart-enabled opener, we can help.
You can schedule an appointment by calling us at (256) RED-CLAY, filling out the contact form on our website, or sending us a message through Facebook or Nextdoor. We respond to all inquiries promptly, usually within a few hours.
Homeowner's insurance may cover garage door damage caused by events like storms, vehicle impacts, or vandalism, depending on your policy. We can provide documentation and itemized invoices to help you file a claim with your insurance provider.
We recommend a professional tune-up at least once a year. Annual maintenance keeps your springs, rollers, and opener in good condition, extends the life of your system, and helps you catch small issues before they become costly repairs.
Red Clay Garage Services is a locally owned, owner-operated garage door company serving Auburn, Opelika, Smiths Station, Phenix City, and Lee County. Owner Peyton Paske leads the work and stands behind every job: repair, spring replacement, opener installation, and new doors. Call (256) RED-CLAY; if you call by 4pm, we aim to be out the same day.
Red Clay Garage Services offers same-day garage door repair across Auburn, Opelika, and Lee County. Call (256) RED-CLAY by 4pm and we do our best to reach you the same day, with priority for emergencies like a broken spring or a door stuck open. The diagnostic is $75 in the Auburn-Opelika area and more as the drive gets longer, and it is credited toward the repair either way. There is no same-day fee.
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