Privacy Policy

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and physical address when you request service, fill out a contact form, or contact us directly.
• Service Information: Details about your garage door, the type of service requested, service history, and property information relevant to the job.
• Communication Records: Records of phone calls, text messages, emails, and form submissions between you and our company.
• Website Usage Data: IP address, browser type, pages visited, and other standard analytics data collected through cookies and similar technologies.

How We Use Your Information

We use your personal information for the following purposes:

• To schedule, provide, and follow up on garage door services
• To respond to your inquiries and communicate about your service
• To send appointment reminders and service updates via phone, email, or text message
• To process payments and maintain business records
• To improve our website, services, and customer experience
• To comply with legal requirements and protect our business interests

Text Messaging

If you provide your phone number and opt in to receive text messages from Red Clay Garage Services, we may send you messages related to:

• Appointment confirmations and reminders
• Service updates and follow-ups
• Responses to your inquiries
• Promotional offers and seasonal reminders (with your consent)

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive text messages is not a condition of purchasing any service.

We do not sell, rent, or share your phone number or any information collected through our text messaging program with third parties for their marketing purposes.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, website hosting, form submission services), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or government request.
• Business Protection: To protect the rights, property, or safety of Red Clay Garage Services, our customers, or the public.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to update or delete your personal information, please contact us: